VeraVoice product legal page

Privacy Policy

Last updated September 3, 2026 · Data Specialists Group LLC · Portsmouth, NH

This is a product legal page for VeraVoice. It explains how the VeraVoice product handles personal information. It is provided so users can understand our practices in plain language. It is not legal advice to you, and it is not a medical, diagnostic, or consumer-credit disclosure.

1. Who we are

VeraVoice is a vocal-insight product operated by Data Specialists Group LLC (“we,” “us,” “our”), based in Portsmouth, NH. Contact: support@veravoice.app.

2. Information we collect

  • Account email. If you create an account, we collect the email address you provide so we can identify you, send account notices, and manage access.
  • Voice samples. When you speak in a session, audio is processed to generate vocal scores. Those samples are then discarded. Scores and related session results may remain in your account. See Voice data commitment.
  • Session and product data. Progress, scores, and settings needed to run the journey.
  • Payment data. If you subscribe, billing is handled by Stripe. We do not store full card numbers.

3. Voice data commitment

Voice samples are processed to produce scores and then discarded. We do not keep the raw recording as a library of your voice. Scores and other derived results may remain so you can see your journey over time. If you want those results deleted, email support@veravoice.app.

4. How we use information

  • To operate VeraVoice sessions, accounts, and dashboards
  • To generate vocal scores and optional coaching responses
  • To process subscriptions and prevent abuse
  • To respond to support requests

5. Processors we use

We use service providers to run the product. They process data only to provide their services to us:

  • Emotion Logic — vocal analysis
  • Stripe — payment processing
  • Supabase — authentication and application data
  • Netlify — website and app hosting
  • OpenAI — optional coach features (text derived from a session, not a permanent audio archive)

6. We do not sell your data

We do not sell personal information. We do not share it for cross-context behavioral advertising. We share it with processors only as needed to operate VeraVoice, or if required by law.

7. Not medical or diagnostic

VeraVoice is an informational self-reflection product. Scores and coaching text are not medical advice, not a diagnosis, and not a substitute for care from a licensed professional. Do not use VeraVoice to make clinical, emergency, or treatment decisions.

8. Not an FCRA service

VeraVoice is not a consumer reporting agency and is not provided for Fair Credit Reporting Act (FCRA) purposes. Do not use VeraVoice scores or outputs to evaluate someone for credit, insurance, employment, housing, or any other eligibility decision covered by the FCRA or similar laws.

9. Retention and deletion

Voice samples are discarded after processing. Account email, scores, and other account data may be kept while your account is active. To delete your account and associated data, email support@veravoice.app.

10. Your rights

Depending on where you live, you may have rights to access, correct, or delete personal information, or to ask questions about our practices. Contact support@veravoice.app.

11. Security

We use HTTPS and industry-standard providers for auth, hosting, and payments. No method of transmission or storage is perfectly secure.

12. Children

VeraVoice is for adults 18 and older. We do not knowingly collect personal information from children.

13. Changes

We may update this page. The “Last updated” date will change when we do. Material changes may also be noted by email if we have your account address.

14. Contact

Data Specialists Group LLC
Portsmouth, NH
support@veravoice.app